Dave in Surrey

I had a roof leak and I got in touch with BQR. They showed up 1 time , did not go into attic to see leak but identified what they thought was leaking and gave me an estimate for $2000. I knew what they said was impossible, sent them a message and they came back, assessed something completely different and gave me an estimate for additional $2000. Obviously I needed my roof repaired so I agreed even though I had a bad feeling. They did the work, assured us it was fixed and billed $4000. After getting interior damage repaired at a big cost the first rainfall the roof leaked as bad as before. I called local roofing company for emergency service. They identified problem and fixed it same day and told me BQR were negligent. The problem was easily identifiable and easily fixed. The additional flooding cost me another $1700 in interior damage. BQRs response was to initially tell me tough luck until they finally reduced the original invoice by $2000. They were there for a total of 1.5 hours and original invoice was $4000. The entire experience was very negative. Very unprofessional, negligent and completely incompetent. Please do yourself a favor and never hire this company. Bad news all around