We are very happy with our recent basement renovation by AGM, beginning with our initial consultation with Sr. Project Specialist, Kevin, to designer, Valentina, and especially Project Manager, Ricardo, who was very accommodating and responsive to all of our questions and needs, even when I texted him at 6am some days. We had to interrupt AGMs basement renovation schedule to complete a major drain pipe replacement in our basement, in the middle of the project, so Ricardo was very understanding and did not hesitate to accommodate our schedule and did not penalize us for the delay. Although there were a few minor issues with framing, AGM was more than willing to correct them or offer us a refund which we happily accepted. All of the trades that worked in our home were very polite and respectful of our work from home environment. They were always willing to answer any questions we had about the work they were doing and relayed any concerns we had to Ricardo, who frequently checked in on their progress throughout the project, and made adjustments as necessary. I would recommend AGM and would not hesitate to use their services again in the future!
- Approximate cost of services:
- $60,000.00
- Company Response
Hello Terry, thank you for taking the time to share your positive experience with AGM's basement renovation team. We are thrilled to hear that you are satisfied with the work completed and that you were impressed with our team's professionalism and responsiveness. It's great to know that our team went above and beyond to accommodate your needs and work schedule, and that you were pleased with the quality of our work. We take pride in our commitment to providing excellent customer service and high-quality workmanship, and we appreciate your recommendation. It would be our pleasure to work with you again in the future. - Your friends at AGM!