AyeK

The owner John, who later we discovered did not even give u his real name, came to us with an estimate to do the pool in the summer of 2021. After paying everything he asked for, delays and stories, calls and messages, we found ourselves at mid November of 2022 and the pool was far from completed. They have been delaying us for months to the point where we now need to pay a lawyer and go to court. Every time they bother to contact us they say "The equipment is on the truck" or "We are coming tomorrow" and NEVER SHOW UP. We keep hearing stories about people being sick or that the secretary lost a family member (twice in one year?!) so that's why they didn't answer for a month... unacceptable nonsense!!! This is suppose to be a company - Personal life events do not affect an entire business and ignore us for months on end! The employees are the ones working not the secretary!! The worst is that they emailed us we shouldn't complain it has taken over a year because we are getting better value of what we have paid for.. EXCUSE ME?? They gave the estimate and we agreed! We have lost sleep over this pool company - Don't believe a word of what they are telling you. We have had other companies come to look at the work; not only did he take the money and disappear, now the vermiculite that was done needs to be ripped out and replaced so there are also damages now. I will be wasting time and energy on lawyer fees because of this "company" which is a complete joke. If you ever see them walking up your driveway - SHUT THE FRONT DOOR! Can't wait to see the reply they give here which will be useless and slimy as always about how it's not their fault and there are shortages... Strange as he has told us over 5 times that the truck is on the way and stuck in traffic.. Sure the GTA has busy roads... but for 6 months? We have been hearing that the equipment is coming "tomorrow" forever; Thanks for nothing! If anyone here has used them and as disappointed please call me and discuss - 6479492705

Window Fashions Depot came highly recommended to us from family that have used them in the past. We made an in showroom appointment and met with Lior there. The showroom carries every brand and large displays for us to use and see the products. We finalized our selection and Lior came to do a final check measure. From beginning to end our experience was fantastic. We were extremely impressed with the communication and attention to detail. Thank you for making our home look beautiful.