Throughout the process, in both the design and furnishing of my space, Maddie and Michele demonstrated a profound inability to listen to and meet the project's requirements. The requirements were communicated clearly at the start of the process, and repeated frequently during meetings and updates. The requirements were not complex either, such as "bright and colorful," "no brown," "no leather," "must seat 10 at the dining table," "must have enough shelf space for display items," etc. And yet, several months into the project, after these requirements had been communicated multiple times, perhaps the most obvious demonstration of failure was their suggestion that I purchase a brown leather arm chair. Not only that, but the chair in question was one I had already tested at their recommendation and found to be uncomfortable. Even with all this information, they still wanted me to purchase an uncomfortable chair in a material I didn't want and in a color I hated. As additional examples of their failures: at no point throughout the many iterations of the designs was there ever a viable option with enough open storage to accommodate the display items; after saying multiple times that I did not want a walk-in closet expanded, they continued to insist that it needed to be expanded and left that work in the specs until I scoped down the project in attempt to salvage it; they attempted to claim that dining chair legs which did not match each other somehow all matched the singular sample I approved; they suggested removing a heavily-used pantry and replacing it with less suitable storage that was outside the kitchen. This is a small sampling of the failures, kept brief for this review. I did my best to listen to their ideas and consider options I otherwise wouldn't have. They did not do their best listening to my feedback. If you want a design that is devoid of color and life, one that doesn't meet clear functional requirements, Spaciz may be able to help you. If you want a joyous, usable space that reflects your personal style, you should look elsewhere. Working with Spaciz was wholly a waste of time and money.
- Approximate cost of services:
- $40,000.00