Reviews

10/10

You have found the easy button when you work with Field Masters--Great product, quick professional installation and every detail coordinated and looked after for you. The only negative? Youll want them to coordinate all of your home, work and personal projects after this! If only they actually could. Transferred, moved cross-country and into a historic home and suddenly dealing with supply chain issues, contractors not returning my calls or emails, projects and renovations taking too long or being given a start date of 2023. I was familiar with artificial/synthetic turf, specifically for large dogs, having had it installed in the Lower Mainland by the company responsible for BC Place where the BC Lions and Vancouver Whitecaps play. Having contacted several companies near my new home and receiving disappointing quotes, inferior product or installation standards or no-shows for quotes, I was shocked to receive a call from not only the owner of Field Masters but also someone willing to bring his team from 4 hours away to complete this project. Yes, I was very skeptical at first. I read the reviews (stellar, impressive), read the businesses they have worked with (equally stellar and impressive) and still tried to figure it out. Our deal was essentially old-school a virtual hand-shake and Josh looked after every single detail after that--He even ordered extra grass, which came in handy when I opted to do the small piece of front yard as well. Josh was in constant contact whenever I had any questions, their web-site provides all the details you could want, especially if you are not familiar with artificial turf (I wanted it for the German Shepherd I have and to detract bugs from the backyard). The quote was based on the photos I sent and the rough estimates of dimensions I provided. The final quote never changed except for the front portion which was added. The team showed up on time and were a DREAM to have around. They worked really hard, were perfectionists, incredibly fun and even complimented this old lady when she dressed up to go meet a friend for dinner. This service is not cheap nor is the product or service you receive but you are receiving quality for what you pay for and will not be disappointed. You are receiving the equivalent of Waygu beef not a Big Mac combo. It is worth it. You are also not paying the annual costs of time, energy or purchasing anything involved with watering, maintenance, fertilizing as this lawn does not require it like a hard-to-maintain natural lawn does. In addition to quickly responding to my needs for having artificial turf installed before my shepherd arrived from out west, Josh had heard of my difficulties finding someone (anyone) to pave my drive-way before the snow falls so I could hire someone to do snow removal. For the local companies I could actually reach or who would return my calls, they could put me on the books for 2023. Josh? My drive-way will be done with inter-loc before Halloween. This company not only has the contacts but also are so well-organized they are able to provide you with an accurate quote within 24 hours and a time frame. This is not because they arent busy or in demand, but because they are willing to willing to go that extra mile to assist their clients, achieve the ultimate in client satisfaction by helping you achieve your dreams at your home, as much as they can. As I said, the only negative is youll want them to organize and take care of each area of your life and not even Amazon can do that. They are that good!

Approximate cost of services:
$25,850.00
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Company Response

Karri, again - super nice to have worked with you as well, and thank you for the effusive and glowing recommendation. We completely appreciate your own attention to details, and it was great getting out of the city for a couple of days of work.

Wishing you only easy and equally successful projects moving forward.

- Josh and the Fieldmasters Team