Lyndsey in Markam

Very pleased with my carpet, which is 22 years old and in recent months has been stained numerous times by an aging pet. This is the 1st time I've had carpets cleaned where the technician didn't start off by explaining which stains he wasn't going to be able to get out, or by explaining how my carpets are very old and worn and will not clean well. The carpet looks fantastic (considering its age). Even the pet urine stains are gone. Heavy traffic area at the bottom of the stairs looks great too.

The company charged me for parts that they didn't even replace. Left me a box of phony parts that weren't even from my fridge. This goes beyond bad service - this is illegal. I'm contacting the Consumer Protection Agency about them and I urge anyone else with a similar experience to do the same. (Two weeks later, the freezer wasn't working again because basically all this company did was manually defrost my freezer. They repaired nothing)