I was looking to replace a cracked laptop screen in December 2012, and found PCNix online. While I called several places, I found Amir at PCNix to be very knowledgeable, reassuring, friendly, and not at all pushy, and the basic repair was accomplished quickly and professionally. In February 2013, I again chose PCNix for a VGA cable replacement. The repair got complicated when the “correct” part turned out to be incompatible due to a quirk in my computer. Despite the time spent disassembling and reassembling the computer, Amir did not charge me, either for the parts or the labour, as the part did not work with my computer. He then explained the quirk, and expertly performed a more specialized micro-soldering repair to bypass the problem -- something which other computer repair people would not touch, lacking the expertise. The repair went perfectly, and the prices were rock-bottom, not even considering the skill and time it took to do the repairs! Throughout the process, Amir was non-intimidating and approachable, answered my questions professionally and patiently, and appeared extremely gifted in his work. He also went above and beyond in helping me out when I needed the computer back in a hurry. I would absolutely use PCNix again, and have already recommended them to several friends and family members.
- Approximate cost of services:
- $120.00
- Company Response
I'm very happy to know that my surgical procedure is working well. It was pretty complicated but you have been extremely patient throughout this endeavor and I truly appreciate that. Thanks for referring your friends as well. You know where to find me if you need help.