Gary is excellent. He was friendly and approachable. I called Environmental Plumbing because I tried several times to install the wax seal, but the toilet was still leaking. Gary came quite quickly even though he was short handed. When he came, I asked if I could stick around to watch and he said that he wanted me to watch so I can see what I did wrong. After Gary removed the toilet, he very quickly recognized there was an original spacer installed by the previous owner, but did not seal it to the flange. The installation that I did would have always leaked because I installed it on top of the original spacer. Even though he fixed the leak and left, that evening Gary called back and told me he would like to come back and replace the flange. I said the leak had already stopped but Gary insisted that he wanted to do the job properly. He came back during the weekend and replaced the flange. He charged me the original price even though he did extra work on the flange. I am very impressed with Gary. He was honest and did the work for a very fair price. I would recommend his company to anyone who need plumbing work done.
- Approximate cost of services:
- $275.00
- Company Response
Thanks for your positive review, much appreciated.