janan in Montréal

I claimed for some stains on my sofa, after some days someone called, said it took more than 7 days, and warranty doesn't work. I told him about the new stains maybe happen in future because I have children, he said I have no warranty anymore!!!!!!!!!!! no more warranty from now, because I claimed and not accepted and there is stains on my sofa!!!! Unbelievable, He speaks so bad, with very load voice and very very bad behavior 180 $ for 10 years warranty and nothing after 2 month ridiculous I am sharing this experience in everywhere I know, people understand what awful company is