vern

Total FAIL...Called in April to have them replace a window that has lost its seal. $150. a month later someone came to check and take measurements. Said it in the works. It is now the middle of August have heard nothing. Call but always an answering machine and never a return call. Gone into hiding? Or staff doesn't care.. either way they have lose any respect for me as I did reguard them as the best. Now I hear that they are no more and absorbed by parent company. One way to loose life time warranty.