Prompt and polite. But took two seconds to suggest had to replace thermostat/valve on our hot water tank. Had to be told and shown error code. Said would cost ~1600$. It wasnt the issue. Said it was the blower. Gave 2000$ cost. Suggested replacing 50g tank for 6300$. Had blower replaced for 700$ elsewhere. Avoid, avoid, avoid.
- Approximate cost of services:
- $200.00
- Company Response
Robert, thank you for taking the time to share your feedback. We're truly sorry to hear about your experience, and we appreciate you bringing this to our attention.
It's important that our customers feel confident in our services, and we apologize for any miscommunication or misunderstanding that may have occurred during your interaction with our team. We take your concerns seriously, and we'd like the opportunity to investigate this matter further.