Our outside doors and basement windows were the originals, i.e., as old as the house. Couple basement windows had broken glasses. One outside door is leaking draft at wintertime. It is time for replacement. I asked for estimations from several windows and doors contractors. Ambia came in as very reasonable. Tony from Ambia was very patient to answer my questions and suggested options and models. After at least a dozen emails back and forth of discussions, I finally agreed on a plan. On the day of installation, the installers arrived on time and spent a whole day to install the windows and doors. Tony called to ensure everything was going on well. After the installation, Tony called again to ensure that we were happy with the products. I told Tony that I had one issue with the basement windows. Tony agreed to remedy the issue without extra charge even though the standard feature does not include that. He arranged the installers to come back and fixed the issue. I must say that Tony is the main reason for Ambias success. He is knowledgeable with products and patient with customers. He would go the extra mile to make customers happy with their products and workmanship. So far, we are very happy with our new windows and doors. I would not hesitate to recommend Ambia Windows and Doors to anyone.
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- Company Response
Thank you kindly for the review Solomon. It was a pleasure to work with you. We appreciate your kind words and for recognizing our workmanship and customer service. I appreciate the compliments too. I am happy to have met your expectations and to make things work to your satisfaction.