No Repair, I Googled for a local appliance repair place and this company came up, turned out they weren't local at all. High reviews, all written by themselves I think! Two guys showed up for the repair, didn't find anythinng wrong, vaccumed and cleaned back of fridge, were gone in 30 minutes charging my wife $250.00. Tried to call them back, several compainies on the web all go to same call guy who just dispatches calls to different repair companies he couldn't answer why bill was so high and wanted me to speak to the technician! Should have only been charged for the $89 call out fee and maybe a bit of labour!!! Never again!!!
- Approximate cost of services:
- $250.00
- Company Response
Dear Steve!
I'm very sorry that you had such a disappointing experience with our business and customer service. It shouldn't happen, and I completely understand the frustration this can cause for you.
The scenario you describe is awe-inspiring for us too. Our upper management is investigating this issue.
We are very concerned by the experience you had with our company and I will be focusing on solving this issue that you faced with our service.Please contact us and describe your case in details at manager@appliancerepairexpert.ca and I personally assure you that your problem will be resolved