I needed a warranty repair done on my fridge. I paid the $100 diagnostic fee and was willing to go ahead with the repair job as quoted (and so was the warranty company), but ARE declined to do the work, leaving me without a working fridge, $100 poorer, and having to start all over again with another repair company. The manage does not respond to his voice mail!
- Approximate cost of services:
- $100.00
- Company Response
Dear Steve!
I'm so sorry that you had such a negative experience with our company and client service. The situation you described is highly uncommon and our upper management is starting an investigation.
We are deeply concerned with your experience with our company and I am prioritizing resolving this issue that you faced with our service.
Please contact us and describe your case in detail at manager@appliancerepairexpert.ca and I personally assure you that your problem will be resolved.