Craig W.

We called Empire about bed bugs at a rental property and the tenants at our property set up marbles to see if these guys would actually move furniture to spray for bed bugs - and they did not. They have now come there three separate times, going by more than one name, and charged us for each visit the same, despite supposedly having a "guarantee". Compared to two other professional outfits, the time they spent spraying was under 1/3. I can never get an invoice after payment, even though I have called and talked to someone over 10 times in 14 days. They either never answer, reply, or call back. Often I have to be texting "Rocky" at the number. I would never use this company again, just unprofessional.

Tyler is friendly, thorough, and very good at explaining things and answering any questions -- even some that occurred to me after he had finished. He travelled a good distance but he was right on time, and that was appreciated. Highly recommend him for home inspections -- this guy does air quality checks too!