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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Wanted to thank Pre-Lock for service above and beyond what any security provider offers. In addition to the excellent service they perform for our alarm needs, I called them today following another trade person who was clearly careless in the house while he moved the fridge and kinked the copper tubing for the ice maker and caused water to leak on the floor. Our house keeper called me and I contacted Paul to reach out for assistance on this matter. Not only did he personally attend to isolate the problem, he dispatched his team and they replaced the tubbing and resolved the issue. I guess it was all in a days work for the Pre-lock team but clearly above and beyond my expectations. Thanks again you guys are great. I highly recommend your security services and look forward to many more safe years together.

Approximate cost of services:
$2,000.00
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Company Response

Wonder full to see how happy your are. Thanks for the positive review