Frank in Toronto

Our front yard tree was hit by the wind storm and a large section fell on the neighbour's roof. Damage was minimal but that could change if the tree wasn't expertly removed. There was a lot of torque in the twisted limbs and the house's roof shingles, siding, and windows were at risk. Earlier this year, we had had the tree pruned by the Ottawa Tree Surgeons. They had done fine work and were our first choice for this job. As previous clients, we were given priority status and they were on site within 48 hours. I expected this undertaking to turn our front yard into a cratered pile of saw dust but I couldn't have been more wrong. They put down large sheets of wood over my lawn to absorb the impact of falling tree segments. They collected the debris, raked the twigs and leaves, they even used blowers to remove the saw dust. When they were done, all that was left of our tree was an earthy mound. The whole job took a surprisingly short amount of time. Our neighbour's house suffered no additional damage. Our lawn and garden (which were under much of the work) were pristine. The response time was exceptional. We even got a 5% previous client discount. Who could ask for anything more?