Reviews

0/10

DO NOT USE THESE PEOPLE!!! They came charged for the call to diagnose. Te tech was here for all of 15 to 20 minutes and charged me $111.87. They said if they do the work they would deduct that from the cost of installing a new compressor. As it was under warranty I secured the compressor and was to call them when it came in to arrange for insall. After at least 8 calls and 2 emails i've yet to get a call back. The last call i received they are now saying they don't have anyone to do the work in this area. Bottom line is they should not have arranged the servive if they can not do the work. They advertise they can fix anything and pride themselves on service and in fact it's parrt of the message you hear when calling them. Obviously false advertisment. I'll be contacting the various goverment agencies to report them

Approximate cost of services:
$111.87
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Company Response

Dear John, please accept my deepest apologies about the situation.
The situation you described is highly uncommon and our upper management is starting an investigation.
We are deeply concerned with your experience with our company and I am prioritizing resolving this issue that you faced with our service.
Please contact us and describe your case in details at manager@appliancerepairexpert.ca and I personally assure you that your problem will be resolved.