Do not by ANY means, even if it is your LAST option, use this company. Sell your items, take out a loan, store the items until you can figure out a better plan, do anything other than pay these people money. I was told to expect delivery 2-3 weeks, and asked several times to have a photo of the scale weight so I could anticipate cost and have the money ready ASAP. I get a call out of nowhere 1.5 weeks later, 2 days before delivery saying there was only one delivery date (take it or leave it; and if you leave it we have no idea when we will be out for delivery again and we will charge you for extra storage), and to come up with 2.5k$ (the quote was for 1.2k$) or I would never see my stuff again. My husband and I were both working on the only date of delivery option they provided. So I told them someone will be home from all the way until 11 am but after that no one will be there. I waited by the phone for HOURS and get a call at 10:35am saying hey we will be there in 30 mins. I told them that wont work, we agreed to before 11am. Well doesnt the dispatcher call me back literally screaming at me telling me they will charge me 500$+ for unloading and offloading fees if I dont answer the door whenever they feel like showing up. If I dont like it then they will keep my stuff and there is nothing I can do about it. So here I am waiting for my items to show up and it is 11 am, and still no items. I had to call into work to be able to wait around for them. I will add to this review once I get my items and see what kind of damage is done.
- Approximate cost of services:
- $2,450.00