My dryer broke down, so I called these guys based on the good reviews here. They came to my house, took about 5 minutes to tell my wife the dryer can't be fixed, and charged me $90 for a 1 hour call. Certainly they could have told me on the phone trying to fix a dryer is not cost effective. A total waste of time & money dealing with them. I found an excellent new unit on Kijiji for $60. Very disappointed!
- Approximate cost of services:
- $89.00
- Company Response
Ken,
I'm sorry to hear that your dryer repair was beyond what you felt was economically viable. I'm also sorry to hear of your disappointment in our policy of charging for coming to your home to diagnose the problem. Unfortunately it isn't possible to diagnose repairs over the phone with any accuracy and so we can't provide a diagnosis over the phone free of charge. We aim to provide the highest level of service and integrity and I'm sorry we couldn't meet your expectations.