I was looking for the carpet cleaning so long, and decided to choose this company to do the cleaning, the price is not that bad. But somehow, they don't be really functional, and the result of this job is not likely what I expected. Sigh----
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- Company Response
We are sorry to hear your experience was not what you expected with our company.We looked up your last name (based on your user name here) and could not find you in our directory? Perhaps your cleaning job was booked under a different last name? and was this cleaning job done recently?
Our policy is to call back our customers after their cleaning job to ensure that the job went well. If we did not speak to you directly then we would have left you a message for you to please call us if there were any questions or concerns. If our customer is not completely satisfied then we always go back to the job site and try to fix the customer's issue. Please call us at 250-479-7419 so we can address your concerns. We want you to be happy with your choice to use Greenway Carpet Cleaning and we stand by our services.