Cat Phi from East York

I requested 5 quotes from home stars - out of 5, 2 responded. Cherry and Clark were the first to call me the next day. The estimator turned up on time and was polite and clearly explained what was required ( even though my roof was a simple one) he still went up on his ladder and walked over it. The other estimate from another company didn't make the effort to even get onto the roof. I decided to go with cherry and Clark on their speedy response and I just liked the way the contract was worded - simple but precise. I also liked that they were so busy I would be at least 6 weeks (even though it would then be December) - I was called around 2 weeks beforehand for the eta of work start and then again a few days before to inform me the pallet of shingles and skid would arrive shortly and when the crew would be onsite. The day the crew was to perform the work it was the only snow day we have had - they turned up to ask if they could reschedule until the next day as due to the snow dump they were short crew - they introduced themselves and were professional, then the next day they could work they had to shovel my roof first. The work was completed that day. My neighbor had a minor damage to his window that I contacted the estimator on - it was delt with the next day - to my neighbors satisfaction. This is a company that prides itself on customer service and satisfaction.