Fist time contacted pest control for wasp removal on 2nd floor window. Got 2 quotes, this one was lower than another company. You get what you paid for. Wasp removed but I thought they would clean up the site too. Dead wasps around deck and window ledge - told that you will have to clean it up yourself. It's gross to see the white dead baby wasps and other wasps. Didn't realize it's the owner's responsibility. If you get gross out by these like I do, you may want to get a friend to clean it up. Had to get a ladder to clean out the remaining pieces on the 2nd window storey. Also, the tech was not prepared. Didn't even have a garbage bag and I had to disturb the tenant to get one. Not professional.