Marvin

Sam is a true professional coming totally prepared. He is courteous and cares enough to be sure he does not make a mess. I set up an appointment for Wednesday Feb 2nd. . He was running late due to the Snow storm, he called that he will be there within the half hour, he showed up 20 minutes later. My dishwasher didn’t work, the diagnosed the problem, came up with a few options, 1- Use a generic part. 2- Get a part from the manufacturer. Since the problem was electronic I decided to go with the Manufacturers Part, he said some customers do not want to wait for another part they just want to have their appliance fixed without any delay so they will use a generic part hoping the appliance doesn’t breakdown again. I was blown away that he called early Saturday Feb 5th. morning that he could be at our home by 12:30. He was on time plus he had all the parts he needed to complete the repair. Sam also was happy to answer any questions I may have had and gave me some good pointers to extend the life of my dishwasher. He repairs any brand, I highly recommend this company for appliance repairs. I will recommend him to anyone