Added costs in error, but company corrected the problem
Got quote for $345 + gst, for my inspect, add sealant . Tech came to home. Was friendly and professional did the work. Was happy. Till the invoice came with an additional $65 for sealant. At no time did anyone say there would be an additional cost, and sounds like I paid the cost of a vat of sealant. I contacted the company and they were quite good about it, checked with the tech, found they made an error with the billing, and corrected the problem.. Very happy to work with them again.
- Approximate cost of services:
- $331.00
- Company Response
Thanks for the review. We would like to say these mistakes do not occur often but if they do, we are quick to admit to our wrong doing and correct it immediately.
Appreciate your understanding and being a pleasure to work with.
All the best