Ken

My wife and I had been living in the same bungalow for about 30 years and had just recently retired. Our house had only a few minor renovations over the years and we knew that a great deal of work was required to remain living there in our retirement. We love the neighborhood and wanted to stay but the thought of arranging and living through all the renovations that would be required had us thinking that we would have to sell and start over somewhere less desirable. As it turns out we had put through a small water damage claim in our upstairs bathroom and the insurance co. appointed Tom of Ontario Contractors to arrange for the drywall and painting of our ceiling. I began talking with Tom and asked whether he also worked as a contractor for non-insurance clients and he said that he does. My wife and I had both worked in insurance and knew that if Tom was being used by insurance companies that he would have been properly vetted and so we felt pretty sure moving forward. Our first phase of our renos began with a total re-do of our basement ( floors, drywall ceilings with pot lights and new windows) including a complete reno of the bathroom . Laos waterproofing the foundation the length of the house along our driveway and subsequent paving of the driveway. Plus new front steps and having the outside of the aluminum sided house and garage painted. To begin with Tom made suggestions on color and materials for the basement and bathroom. He listened when we outlined our budget and needs and his experience and suggestions were right on. The first phase was completed in a few months and we were so pleased that we decided to have the upstairs done as well. This included a complete new kitchen and bathroom plus floors and painting of each room and pot lights in the living room. An especially nice feature was french doors which replaced our old sliding doors which went from our dining room to our sunroom. Again Tom helped us with the design and materials for the new kitchen and bathroom. This phase was done on time and the resut was an almost completely new house. Tom was always prompt in responding to any text which we had sent and provided estimates in advance which were in line with the budget that we had indicated and always had a positive friendly attitude to any of our concerns. Clearly the diversity and complexity of the jobs was far more than and was very grateful to Tom and his team. I would definitely recommend Tom of Ontario Contractors to any friend for their renos.