Reviews

1/10

Reviews were great so we went with this company. Man on the phone (Andrew) quoted me 20 dollars less than what i was billed for the day of. When I requested to cancel bc of large difference of price and being quoted wrongfully i was told it was a 50 dollar cancelation charge. Needless to say, I went ahead with it. They did a horrible job. I still had streaks everywhere and they didnt finish the job. They didnt have a ladder tall enough for a certain window. How are you a window cleaning company with no such ladder? I was told they would return to finish it and it has been almost 2 months now. I have reached out to this company twice but still no response. I have never in my life seen such carelessness and unprofessional dealings.

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dear Mike, We are so pleased with the paint job Five Star Painting completed today! The workers, Jose and Diego, were very punctual, polite and paid meticulous attention to details. Despite the short notice we gave you all, you were still able to complete the job with exceptional quality. We would definitely recommend Five Star Painting to anyone looking for exceptional quality at a reasonable price as well as great customer service. Thank You again and we look forward to doing business with you in the near future! All the best, Jeanan and Ziad

Approximate cost of services:
$1,000.00
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