worst service I have ever experienced
DO NOT shop here!!! I was sold 250sq ft of DAMAGED wood. It was a sale item and when I asked why it was cheap I was told because it was lower grade wood and they were clearing it out for new product. These are the marks on almost every single piece. I went in today (Nov 27)with pieces to show them and the older lady at the desk said that I should be happy that I got it for cheap, And that all hardwood floors have those marks on them. I have no choice but to use it because it was final sale. Also when I bought it they said to come back for the threshold piece if I needed it and it was included up to 8ft. Today they were going to charge me $56 for the threshold and offered a $5 discount. They were incredibly rude, incredibly offensive in the way they spoke to me. They are unprofessional and have ZERO customer loyalty or service. Do not spend your money here!
- Approximate cost of services:
- $340.00