We have had geothermal ground source heat pumps in our home for over 30 years. The original system was replaced with a Polar Bear Geothermal System by Dennis , 11 years ago. We have been very happy and never had a problem with our Polar Bear system. The Polar Bear system achieves has much greater efficiencies then our previous unit, which translates to lower Hydro bills Today, we tried to update to a Wi-Fi thermostat. Dennis spent 2 hours on a video chat, talking us through the faults triggered by the thermostat change and then helped us correct the wiring, which we had meticulously done incorrectly. Not just helping us correct it but explaining each step and test, allowing us a greater understanding of our system. Dennis builds the best geothermal products in the business. His knowledge and understanding of the systems is unsurpassed. If you have any questions or concerns with your system, Dennis is quick to respond and most issues can be resolved over the phone but will promptly home visit if necessary. Dennis generously shares his knowledge and time, all with patience and a sense of humour.
- Approximate cost of services:
- $17,500.00