We noticed that one of the pipes in our finished basement ceiling was leaking and causing quite a mess. I called Santos Water Service and spoke with the owner Silverio promptly. As a comparison I had also called another Plumbing service that evening before calling Santos but never got to speak to anyone and to this day also never had my message returned. Silverio was very polite and professional. I asked to have someone come over the next day, as it was evening, to have the leak repaired. He told he would arrange and reply back to me. Within minutes his son Amadeus called me back to arrange coming over that evening as his schedule was quite busy the next day, he also said he would not charge it as an 'emergency call' which was very generous. Amadeus arrived as promised and promptly found the leak - hole in a pipe - and replaced/repaired it. He was very skilled, courteous and professional. Extremely pleased with the service and professionalism of Silverio and his son Amadeus. Highly recommended and will definitely be using them again.
- Approximate cost of services:
- $160.00
- Company Response
Dear Peter, we appreciate your review. Customer satisfaction is our priority, and we hope we delivered. Thank you for choosing Santos Water Service & Drain.