Jeff from Calgary

Initial proposal: 3 bathroom renovation, laundry room and Kitchen Final product: 3 bathroom partially completed, improperly vented laundry room, and Kitchen demolished with drywall installed and nothing more Joseph/Joey from Jarruda TigerClaw Contracting initially took on our bathroom and kitchen project and everything started off great. Joseph came when expected and was paid by the hour, $45/hr. We thought this was a reasonable rate. He stated that the bathrooms would be completed in about 5 days each. Bathrooms took more than 3 weeks each. So when we thought we were getting a good deal on an hourly rate, we actually ended up paying more in total. Also the bathrooms were not complete at the end. No doors were hung. The mirror in the main bathroom was not hung properly and fell shattered onto the floor. About 3/4 through the project Joseph increased his hourly rate which we did not expect. No reasons were provided. His biweekly bills were disorganized with simple addition errors. I did not feel I was working with a professional having to correct simple addition errors for hours worked on every bill submitted. Throughout the project there was pressure to give a "kickback" or tip of 10% which I was informed was industry standard. When I told him I would consider after the work was complete Joseph was not happy. His subtrades left scratches on our new marble tile, and numerous chips on our bannister. An independent assessment to repair the marble scratches was $600. There were major scratches on our new balcony railing from which he threw out garbage onto a dumpster on our driveway. When these concerns were brought up to Joseph he decided to abandon us, with incomplete washrooms, and improperly functioning dryer and a torn out kitchen. Our concerns about the improperly hung mirror were correct. We thought it was unstable and not pivoting properly. Joseph refused to come back to fix our mirror. 2 weeks later it fell to the floor smashed into pieces, damaging our new marble floor and quartz vanity. The mirror cost $700 alone. We also noticed our dryer was not working properly and had an HVAC expert come in to assess. The new venting Joey installed was all disconnected and torn and the dryer was essentially venting into our wall which explained why our upstairs bedroom smelled of fabric softener whenever the dryer was in use. Since then a new contractor has torn out part of the wall and installed new metallic venting. Joseph has refused to come back to address these deficiencies. In summary, the work completed was of substandard quality. Much work was not completed and we were left in a state of disarray especially the kitchen. The work completed took 3 times longer than expected, and costed much more than was discussed. Invoices were not professional with multiple errors on every bill. Hourly rate changed without explanation and most importantly deficiencies were not addressed. I can provide more details and pictures if desired.

Proposed Renovation: Signed contract with MIG in March 2012 for a 3 bathroom renovation. 40K project total. 10K deposit Renovation: No work completed. MIG cited financial problems after taking our 10K deposit and told us they could not carry out renovation . No offer to refund deposit. Offer for a brand new affiliated company Gold Creek Builders to take over job, run by Trevor. It is unclear if MIG is actually bankrupt officially. Caution for those that look for work to be done by MIG or Gold Creek Builders.