The home furnace required a tune-up before the Winter heating season. We called this company and set up an appointment for the next week. The quoted price was very reasonable. The repair guy was 20 minutes late, however, he was very polite and apololgized. He was friendly and identified himself at the door. Oddly he asked to use our washroom. When he walked downstairs he did not remove or cover his boots and left wet marks on the carpeted stairs. After this was pointed out to him, he brought in a long carpet and covered the stairs. The guy was very efficient though and tested everything in the furnace for safety. He seemed to know what he was doing and had a lot of tools. Compressed air was used for cleaning (instead of a vacuum) and there was a lot of dust/grime to clean up after he left. He left us a safety report on the status of the furnace. No repairs were needed and overall I am satisfied with the service.