I paid just under 249 dollars for my washer to be repaired and did not receive that service. The technician did not provide a real diagnosis, but told me it needed some kind of pump, which would need to be ordered. After three weeks of me calling, he showed up with a door lock, and pretended to install it- tried to fool me; my washer did not need a new door lock. When I called him out on it, he began to give some nonsensical explanation and he was asked to leave. I called their office to ask for a refund, and three weeks later and after at least four phone calls, I am told that a refund has been issued- I have not received it. The manager actually hung up the phone on me this morning. This is the kind of 'business' they run. Like a previous reviewer said- they wasted my time, but I also paid 249 dollars for nothing. These are the kind of people they are!
- Approximate cost of services:
- $249.00