Vivint is not the alarm company you need or want !! I had them for 10 years not the greatest at upgrading their systems with out you calling in and complaining every time. I sold my home in July called to cancel my services, and was hoping to have them in my new home that I was building. But after the bad customer service again! We decided to write and let people know. We canceled in June they still took money out of my account for 2 months. And continue to call me when the new owners alarm goes off . Instead of going to address and meeting the new owners and see if they can get their business. I now have to go to bank and do stop payment on vivint and call to get my money back, because customer service doesn’t know how to cancel my account of equipment that I have been paying for over 10 years! Stay away from this company Vivint alarm sucks save your money and time!!
- Approximate cost of services:
- $55.00