Our hot water heater broke during the night and we woke up to a flood in the basement. Winmar was called and they came out with fans and boxes and dried the carpets out and took all the wet stuff from the floors that were in boxes or crates and dried everything out to save them. They also shampooed the carpets when they were dried and vacuumed the whole basement. They did such a wonderful job, that lasted over three days of them coming here. They were very polite and curtious and very helpful in helping hook up all my computers and printers and other things. A great company to do business with.