From the moment we contacted BP Drain & Plumbing, Vlad was very professional, knowledgeable and efficient with the initiative to properly assist a customer. He’s both Canada & US certified. He first came to asses the work and within 24 hours gave us an estimate, we negotiated a touch and he accepted. He gave us a reasonable and fair price. On the day to start work Vlad came with his associate “Big Ross”, both of them are came across as excellent guys. They arrived exactly when they said they would and performed all of the work in an orderly and extremely professional manner within the time frame they indicated. Any questions we had Vlad took the time to explain each step of the work that was taking place. The result was excellent, and great value for the quality of work. We are extremely happy and would not hesitate to recommend them to anyone looking for a quality plumbing service. Thank you Vlad and Big Ross!