Kim from Don Mills

I wish that I never purchased a townhome with Bremont Homes. I have a townhouse in the Derry Chase location in Mississauga, we moved in May 2011. Our initial walkthrough prior to moving in didnt reveal any huge problems, other than installing a non-opening window in a bedroom (which was fixed promptly). However after spending a few months in our new home, the very poor construction revealed itself. Most walls through out the home were bowed out, not squared or down right crooked. Our sliding door off our kitchen didnt close properly, as the exterior wall was crooked. And the list goes on. Everything was placed on our 1 year Tarion warrenty form. Any satisfaction with the company completly dissolved after that. Ongoing calls and emails, we were told that on-site employee's or contractors were scheduled to come in to "look", these appointments were rescheduled or cancelled, or the calls were just not answered or messages returned. Everytime they came in, it was lots of promises and not a lot of follow up. 6 months after our 1 year form was submitted, more than half the problems still exist. Currently I have a toilet and sink in my master bedroom, which has been there for the past 3 days, and will be there for at least another 3 days, as they are attempting to fix the floor of our ensuite that was installed unlevel. There are lots of apologies from the site co-ordinator, but not enough results. They try fix anything the quickest, cheapest and easiest way possible. If they had proper project management from the very beginning (I'm talking bare bones construction here, like the framing) I doubt this would have been such a terrible experience. And their abilities to resolve any of the issues are severly lacking. I think Bremont Homes bit off more than they could chew with this project (Derry Chase). After my experience with them, I will never purchase a new home again. If anyone is thinking of purchasing a new home with Bremont, I would STRONGLY recommend that you think again.