This is the most unprofessional, incompetent and rude company I have ever dealt with in my history of using moving companies. Two young inexperienced movers showed up when I had been promised 3 movers to move a piano and the rest of my furniture. Careful Movers claim to be "experienced piano movers." They dropped my piano and both legs snapped off. They were unable to get the piano out of the apartment so I had to hire another piano mving company to do so. The mover called the owner of the Calgary company to advise him of this incident at which point I spoke to the owner who was rude, swore at me and offered to help deal with the damages with his insurance company. 4 months later- I have not received ONE CENT from the company for the damages and they have ignored my phone calls and one of their phone numbers has gone out of service. The one individual who was helpful who helped to book the initial move, has since resigned her entire sales team and quit Careful Movers. She did not agree with the way they conducted their business and they certainly do not follow better business practices. I am appalled and dismayed at this company and woud NEVER suggest anyone use them. This is not the way companies should operate or treat their clientelle. WORST moving experience ever.
- Approximate cost of services:
- $1,500.00