I was having trouble shutting of my laundry faucet for a while, and after forcing it too much I probably caused the mechanism to finally break down and what it was just a leak turned out to be a lot of water running unstoppable. It was night so I had to shut my main water off. The next day I called several plumbers, some didn't answer the phone, some charged me to come to my house and make a quote, another that I sent pictures never called me back. When I get to Public Plumbing I was answered right away by a lady called Tania, whom I briefly explained the situation, and she made sure to get any available plumber to call me back. Ten minutes later Phil called me aware of my problem and told that he would be in my house in less than 45 minutes. 30 minutes later he got to my house and explained everything needed to be done (basically cut off the old faucet, solder the new one and reconnect the primer line), how much it was gonna cost, very polite, professional and positive manner, and to my surprise their price was better than their competitor, a couple dollars less. I had no doubt and signed the contract right away. Phil did everything in one hour and let everything spotless and the most important: a functional, easy to shut off faucet. He also gave me a document for a one year warranty of service. I will sure recommend Phil and Public Plumbing.
- Company Response
Dear Daiane! Thank you for taking the time and providing us with your feedback. We appreciate your time and very happy to hear that everything was done as per your expectations. Thank you for your business!