callmescipio in Toronto, Ontario Canada M5R2E2

When both our air conditioner and our furnace were producing the same loud sound, we knew immediately that we were going to call Richard. We'd first used CoreTemp several years earlier, after reading the glowing reviews on HomeStars, and Richard's impeccable customer service on that occasion stayed with us. This time was no different. Richard diagnosed the likely problem (the blower motor) over the phone and then discussed with us the pros and cons of repairing it versus replacing the furnace (which was at least 17 years old). He was up front with the costs from the beginning and never tried to pressure us into replacing the furnace (or choosing the more expensive brand of the two he carries). When we did decide to replace the furnace, we didn't bother calling around for other quotes- Richard is so professional, so organized, and so honest that we knew we would want to have him looking after our furnace in the future. The installation was a breeze, and Richard and Eric were very tidy and efficient. Richard also helped streamline the process of getting an energy audit done on the house so we would qualify for the rebates on the furnace. He's a true professional and when our (equally ancient) air conditioner gives up the ghost, we'll be calling him for that as well.