Went into purchase laminate to replace carpet in three bedrooms. At that time I asked approx how much for your company to install, his reply about 900.00 I convenience my husband to let them do it. Easier, all done in one shot. He agrees. I call back to book, owner tells me it is 1100.00 (200.00 more than originally quoted) I am ok that seems reasonable. He tells me I need to come into the store to pay, they will be at the house on Monday (Stat holiday). When I get there, he informs me I need to ensure all the carpet is out prior to their arrival. I say I thought that was included... oh no that is extra.. I am thinking well I am already down this road. Ok how much ? 200.00 I only have 150.00..fine he says that’s enough (now I am 350.00 over original quote). I think ok.. that’s fair they have to pull, take to the dump... Guys show up to install, oh we brought the quarter round and transition pieces, in case you want to purchase too for a finished look.. we can install and the office will call you with the price on Tuesday. Hmmm ok how much can it actually be? Fairmont calls Tuesday bright and early. Tells me it is another 714.00 (running total for install $2164.00, that is $1064.00 over original quote) At this point I am angry, I paid double for the instal. If he had provided me with the full cost/picture prior, I could have made a more informed decision, would not trust them, taken advantage of, never again, buyers beware.
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