Lorraine

I was really happy with the service I received from Paul at Bathroom Design Build. He was very responsive via email during my initial inquiries and was prompt in arranging a time for an in-person estimate to renovate the bathroom in our townhouse. What I really liked was the estimate was very close to the final amount paid. There were no surprises. We were quoted 2 weeks for the work and it was finished on schedule. Paul and his team arrived on time each day and if there were any issues, he was very clear in communicating our options. We only have one bathroom and I knew that would be inconvenient, but Paul arranged it so we'd still have access to the toilet in the evenings, and we only had to spend one night away. He was even considerate of our neighbours who have a baby and tried to plan noisy work outside of nap time. I couldn't imagine a renovation being stress-free but this was as close as you could get. I was able to continue to work and go about my day and not worry! The renovation was 3 months ago and we are still so happy with it.