We recently had an awning installed on the back of our home. Steve from Awning Master presented the options available to us in an informative, professional manner. He identified the positives and possible negatives of various options and he allowed us to make the decisions needed to best suit our situation. At no time did we feel we were being upsold into something we did not need. The installation process went very smoothly and the work space was left tidy. Steve walked us through the information needed to care for our new awning. We are extremely happy with the finished product. Thank you Steve!