Very quick response to my quote inquiry. Started job ASAP. Raymond and his helper showed up on time and ready to work, and work they did. All was finished in record time and well done. There were only a couple of issues....they found some rotten wood that needed to be replaced. I gave them the ok to do it but felt a bit taken by the price. It cost me an extra thousand dollars to have a couple of 2x2’s replaced on just one side of my garage. The whole job of replacing the gutters was 2400 which seemed fair until that 1000 was added. It seemed to be an excessive amount! Also, he promised me a 200.00 gift card if I booked within a certain time, but I did not receive it. All and all, the work was completed and looks much better than it did, but I don’t know if I would recommend them. As a follow up to the response of the company, attached is a photo of the one area that needed the wood replaced. When he called me to tell me about the rotten wood, he made it sound as if the entire house had rotten wood. This was the only reason I okayed the 1000.00 cost. It was not all facia, just one area on the side of the garage. Originally I had asked him to quote me on capping of the garage and installing leaf barriers in the gutter when the original quote for the gutters was done. He quoted me 3400.00 for all of the work. I decided to just go with the gutters due to cost, and had another contractor do the capping of the garage. Raymond made sure he would end up with the 3400.00 he quoted me at the beginning. I feel he took advantage of me due to the fact that my husband is disabled and unable to stick up for me.
- Company Response
Thanks for your review. I appreciate your business. The gift card will send to you in couple days. The price for replace wood and install back soffit is fair. It is not only 2"x2", we replace all the wood where the fascia located. I think I need to do something to make you happy. Because your satisfaction is the most important for us.