I had a leakage in my house, home depo recommended me Burloak Plumbing . The experience was very unsatisfied. the owner was charming on a phone, however as a professional is extremely manipulative, Before techs come into my place it was promised one type of work, the delivery was not quality based : 1) the diagnostics of the problem went wrong as a results kitchen wall was destroyed for nothing. 2) after work completion tech did not clean , 3) only to seal bathtub with silicone the owner charged 150$, and much more.
- Approximate cost of services:
- $150.00
- Company Response
I'm sorry you feel this way about the service you received.
Understanding the situation and your displeasure to begin with, out of Goodwill, I decided to charge you for 1 visit instead of the multiple visits and work done for you.
I would still like to state my apologies towards this particular situation, hoping to work with you in the future and proving the excellence with which our company has built our reputation over the years!
Best Regards,
Ian Chambers - Burloak Plumbing