Athough I would easily agree that Bill of Vail Renovations is pleasant and he seems to do good work (given my very limited experience with the kind of work he can do) BUT, scheduling is a nightmare. 3 dates were given and not respected, and I was informed on ly the same day or the evening prior. Anyone who has to schedule a day off work for Bill to come to their home can expect delays and last minute changes as he juggles workload and requests; he seems to treat clients differently, based on the value ($) of the job.
Over 6 months ago, I purchased 3 (group) vouchers giving me 3-days of Bill Vail's Handyman services. Since then, my constant request has been quite simple and reasonable: Book a date, near or far, and stick to it. I am still waiting.
Commitment and communication are compounding issues; my last email to him September 17, remains unanswered.