Reviews

8/10

We were pleased with Moose Group. Our basement apartment required a facelift so my mother could move into our home. We weren’t looking for a budget renovation, we needed a reno that would make my mother feel that she was getting more than a dingy budget basement apartment. Moose Group definitely delivered on that. With their expertise we were able to improve the layout to increase floor space, increase natural light, add laundry, and create a space that was bright and airy. The kitchen and bathroom were finished beautifully, all the finishes go together so well. Needless to say my mother is very pleased. Working with Daniel was a pleasure, his expertise allowed us to learn through the process and gave us confidence with our decisions. Alex and his team were very accommodating to our changes and had good thoughtful suggestions when we approached any kind of complication in the project. The project itself finished on par with their original quote, there were just a few minor additions we added during the project that were reasonably priced. Throughout the entire project Moose Group strived to please and for that we were grateful.

2 of 2 people found this review helpful.
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10/10

As always Hoerner’s was FANTASTIC not only are they absolutely professional and friendly and completely competent, they are reliable and trustworthy and transparent about cost, and provide you information for you to make well informed decisions. I love this company! I wish there was a Hoerner’s for all other services and trades we need!

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Company Response

Thank you so much Alia for sharing this generous review. It is such a joy and a pleasure to work for clients like you. We will share this lovely review with our technicians. They are working very very hard right now and truly really appreciate any and all the good news. Thanks once again for your loyalty to Hoerner it is always a pleasure. Best wishes Tracey

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I've had Hoerner Heating and Plumbing do various jobs on our home and I even referred them to my workplace as well. They are fantastic. Highly professional, efficient, and effective. Every aspect of the experience of working with them, from the quote/estimate to the work itself, and the clean up after was all smooth and completely well managed. I highly recommend them.

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Company Response

Alia,
Thanks so much for your feedback. It is wonderful to receive such a lovely review. It has been a pleasure working for you as well. We at Hoerner have such amazing clients. It makes coming to work something to look forward to every day.
Thanks again so much for taking the time to provide this very helpful feedback review,
Respectfully,
Tracey

10/10

We had a leak in our basement where the paint was bubbling as water was collecting in the ceiling. The folks from Hoerner came to the rescue and took out the drywall on the ceiling in order to locate the leak. Once the leak was located they replaced the faulty piping, leaving us with a dry basement once again. We love this company, they were on time, clean and efficient. We even called them afterward to tell them how happy we were with the job they had done! We would recommend them to anyone.

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Company Response

Thank you for taking the time to write this review. Your feedback is so appreciated. At Hoerner we strive to provide consistent, quality service you can count on. We love knowing that we lived up to our pledges by arriving on time and provided efficient service and cleaning up afterward. Thank you again for choosing Hoerner, We look forward to working for you in the future.