I own a Cortina built kitchen, approx 6 months old. I wanted to add some items in my kitchen, and figured to keep the style and stain the same, I would go with Cortina. Well, I tried calling them - no answer, just voicemail. Send my inquiry via their website - no answer. Sent an email to info@cortinakitchens.com (12 days ago) asking for an estimate with all the details - no answer. Its not like I am complaining or asking for a refund; I am asking to BUY more stuff from them, just want an estimate. Doesn't sound like a good business practice. God knows how the service would be if something went wrong. Next kitchen - going somewhere else for sure!!! (Which I am planning for my father's re-gut and reno)
- Approximate cost of services:
- $2,000.00
- What could this company do to improve their services?
- 1. Answer the phones 2. Respond to email or website feedback within 1 business day. Why have a contact button if no one will respond
- Any advice to offer fellow homeowners facing a similar project?
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