We purchased a vanity with engineered marble top and matching linen cabinet. Service was a little stand-offish until they learned we were serious. They were not really that helpful in trying to arrange for delivery, which when it finally did arrive also frustrating as the "truck broke down" but no one ever thought to call us who had our contractor waiting to pick it up. Even though we had given them a deposit on our credit card, they would not apply the balance to the card without me going in. More frustration. The pieces are nice, but no one warned us of the dangers of toothpaste and engineered marble. Don't expect the friendliness of service or for them to go the extra mile. Or even inch.
The cost for getting glass shelves from our custom cabinet manufacturer was ridiculous. So, I brought in one of the wood corner shelves as a template and Pilkey's did a perfect job with an angular piece at almost half the price. They were ready within the week. We'll be back for a mirror!
We shopped around and found this place to have the best selection and fair prices and great service. There was some confusion about the delivery time, but that was sorted out without too much trouble. Remember to ask for the best price and shop around because they will price match! They are busy, so sign in when you arrive. We'll be back when we finish our other bathroom....
We visited the Pickering Store to find the same hardwood that was installed by the previous owner. Tom found it at the best price I could find in the GTA and when we needed extra, Andy found the extra without any trouble. Great store!
We called with an emergency - septic not draining and backing up. Pieter was at our house in less than 30 minutes and attacked the problem professionally and with a great sense of humour! He installed a temporary fix and will be back to make it permanent. He also gave us great recommendations on pumping services. Thank you!
Lowell and Glen took our old, dingy bathroom and made it look spa new! Lowell was amazing at recommending the new layout, design and places to shop. All of our questions were answered patiently and professionally, and all of the work was completed expertly. Lowell will offer to go the extra mile for you, and you will not be disappointed. Thanks guys!!