Nov 15 07 purchased a dining room table, sideboard and armoir.Five months later I have only the sideboard, delivered today.Delivery was delayed because they table was damaged however they sent another one, also damaged.No followup on their behalf,inconsistent excuses,no sense of urgency and simply pathetic customer service.Wrote to Mr Hudson, no response.This company does not care about anything other then revenue.Being in the customer service business myself,this is absolutely the lowest level of service I could imagine.I WILL BE TELLING EVERYONE ABOUT THIS POOR PERFORMING COMPANY AND WILL NEVER EVER SHOP THERE AGAIN.
- Approximate cost of services:
- $4,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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